mPassport Seva App: Apply for Passport on Mobile, from anywhere

mPassport Seva App-Apply for Passport on Mobile, from anywhere

mPassport seva app, released by the ministry of external affairs has been launched for the benefits of those citizens who need to apply for a Passport or needs to have all the information related to the passport on a click.

It offers specific details such as the location of centres, passport fees, eligibility, the status of your application, contact information, fixing an appointment and any other information which any person would need on the issue of a passport.

Available on both Android and iOS platforms, it is the only official app of the external affairs ministry, and is available at Google Playstore, a government spokesman said.

mPassport Seva App‘, does not require access to a computer and printer to apply for your passport.

Moreover, the ministry has also launched a scheme which entitles a person to apply for a passport from anywhere in the country, whether he or she stay permanently at the place or not.

The scheme requires to choose either of the Regional Passport Office, the Passport Seva Kendra or Post Office Passport Seva Kendra. Submission of application, as per his or her convenience, can be decided as per the applicant’s choice.

It can be submitted notwithstanding the person’s existing residential address, whether it was within the jurisdiction of the selected RPO or not, the ministry of external affairs clarified.

The verification would be conducted at the address specified in the application form, if it is found necessary, it is said. Then, the passport will be issued by the RPO selected for application submission by the applicant to the mentioned address of the applicant.

This initiative of the ministry will be helpful to the applicants who find it hard to apply at a PSK or POPSK near their place of residence since they are temporarily out.

231 Passport Seva Kendras were added in the last 48 months, while only 77 were there in the period spanning almost half a century or to be precise 48 years. Presently, there were 307 PSKs in the country, and efforts are being made to open at least one PSK or POPSK made available in all the 543 Lok Sabha constituencies.

What to do if asked for Bribe for Passport Police Verification ?

You must be aware that taking bribe is a criminal offence. If you have been asked for Bribe from any official while applying for passport or during police verification, we will tell you what to do. A lot of people have been facing this issue as they are being asked for bribe for Passport Police Verification. Usually after your Passport Application is processed and sent to your Police Station, the police official who comes for the verification may demand for some amount to verify your details.

THOUGH THE BRIBE MAY BE SMALL

THE FAULT MAY BE BIG !!

Important Note : Do remember that if all your passport documents and information is in place, no police officer or passport officer has the power to stop your passport police verification at any given point of time. So, you do not have to be afraid of anything or anyone and never offer bribe or money to any officer during your passport verification process.

What to do if asked for Bribe for Passport Police Verification ?

Just remember that your don’t have to pay bribes in any case. If you are being demanded a bribe from any passport official in respect to any passport related service, you may immediately do the following :

1) Note Down the Name of the Passport/Police Official

First of all you must make a note of the full name of the Passport/Police Official who demanded the bribe from you.

2) Note Down the Mobile Number of the Passport/Police Official (Not Mandatory)

After that you must make a note of the Mobile Number of the Passport/Police Official who demanded the bribe from you. Even if you cannot get the Mobile Number, the name is enough.

3) Contact the Vigilance Officer

n case of demand of bribe by any Passport official in respect of any Passport-related service, you may immediately contact Chief Vigilance Officer of Ministry of External Affairs at the address or phone number mentioned. Please mention your E-mail address, Phone Number, File Reference Number (if available) during your communication with the Vigilance Officer.

i) Address : Shri S. B. Saroha, Under Secretary (PV-Vigilance), CPV Division, Ministry of External Affairs, Room No. 5,Patiala House, Tilak Marg, New Delhi – 110001.

Tel No. : +91 11 23387281

Fax : +91 11 23387281

Email : sovigpv@mea.gov.in

ii) Address : Shri Arun Kumar Chatterjee, Joint Secretary (CNV) and CVO, Ministry of External Affairs, Room No. 163, South Block, New Delhi – 110011.

Tel. No. : + 91 11 23011357

Fax No. : +91 11 23792285

Email : jscnv@mea.gov.in

4) If Complaint is Not Addressed, Contact the Central Vigilance Commission

In case your complaint is not addressed properly by the Chief Vigilance Officer of Ministry of External Affairs, you may also report to the Central Vigilance Commission.

Address : CENTRAL VIGILANCE COMMISSION, Satarkata Bhavan, A-Block, GPO Complex, INA, New Delhi – 110023.

EPABX : 011- 24600200

FAX : 011- 24651010/24651186

Email : cenvigil@nic.in

We hope that this article helped you to file complaint against bribe for passport police verification ! Do remember that if you don’t take steps against bribe today, you will never see a bribe free India. Take a step, teach lesson to those who are wrong!

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How to Upload Passport Application XML file ?

In order to apply for Passport in India, you need to book an appointment in your nearest PSK/RPO.  To book the Online appointment, you need to register on passport Seva Portal. Once you are registered on Passport Seva Portal, only then you can upload your Passport Application. Though, there are 2 methods to fill up passport application form i.e. (i) filling the passport application form online, or (ii) filling the passport application form offline after downloading the e-form. Some of you might be having problem while uploading the e-form in XML format. Today, we will tell you the correct procedure of uploading your Passport Application XML file.

How to Upload Passport Application XML file ?

We have given a step by step process to upload passport application xml file. Follow these 5 steps and you’re done.

1) Download the Passport Application e-Form

Download the Passport Application e-Form through the “Download e-Form” link available on the Home Page.

2) Generate Passport Application XML File

Complete fill up the downloaded e-Form and click on Validate and Save button. This will generate an XML file, which is required for uploading in the system.

3) Register on Passport Seva Online Portal

Register on Passport Seva Online Portal. (You can click on “Register Now” link on the Home Page to Register).

4) Login to Passport Seva Online Portal

Login to the Passport Seva Online Portal with your registered Login Id and Password.

5) Upload the Passport Application XML File

Upload the XML file (The one you Generated in Step 2) through the “Upload e-Form” link. Do keep in mind, do not upload the PDF form as only XML file is accepted by the system.

Only your form is successfully uploaded, you can book your appointment at the desired PSK/RPO.

READ : How to Book Online Appointment for Passport ?

This is the complete process to upload passport application xml file. If you follow the step by step procedure, it wont take more than a minute to generate and upload the passport e-form in xml format.

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Get Passport in 3 Days by Aadhaar Card

To make use of the new procedure the applicant needs to provide Voter ID Card and PAN Card along with Annexure I. (Get Annexure-I in Pdf Format).

Currently, the applicants are given a window of just 1 day for scheduling an appointment. With the new procedure, the applicant will be able to book/schedule an appointment within 5 days from the PSK.

mPassport Police App

This is not all. Ministry of External Affairs will also deploy mPassport Police App which can be used for quickly submitting the verification report. This step will further reduce the time take for police verification.

Indian Passport for Minor

Indian Passport for Minor

Passport for Minors below 15 Years of Age

Children under the age of eighteen years are considered as minors in India. To get an Indian Passport for Minor has a separate procedure. A Passport for a child below the age of 15 years, with 36 pages shall be valid for a period of 5 years from the date of issue or until the child attains the age of 15 years, which ever is earlier.

Also See : 

Passport for Minors between 15 to 18 Years of Age

Do remember that the Minors between 15 to 18 years of age can apply either for (1) 10-year validity passport or (2) they can apply for a passport, which is valid till they attain the age of 18 years. Also, you need to keep in mind that Fee for a 10-year validity passport is higher than fee for a passport, which is valid till they attain the age of 18 years. We would also like to tell you that a 10-year validity passport cannot be issued to applicants without police verification on submission of parent’s passport. If passport is required on an urgent basis, they can apply under Tatkaal scheme.

For minors there are some additional documents required for Indian Passport.

Additional Documents for Indian Passport for Minor :

  1. Attested Copies of first four and last four pages of valid Passport, if any, of at least one parent in which the other parent’s name is endorsed OR Copies of application fee receipt (In case parents’ passports are under process at Regional Passport Office). Do remember that Parent’s passport should have the same address as that in the minor’s application in the Present Address column.
  2. An affidavit is to be provided by both parents giving their consent to the issue of a passport to their minor child. In case one of the parents of the minor applicant is abroad, an affidavit conveying his/her No Objection to issue of passport to the minor, countersigned by the authorized officer in the Indian Mission abroad should be provided.
  3. If the minor applicant is solely in the care of a single parent an affidavit justifying the same should be submitted.
  4. In case of legally divorced parents, the order from the competent court ordering the custody of the child has to be attached to the application unless the divorce decree itself contains the order pertaining to the custody of the child.
  5. In case the minor has separated but not divorced parents, an affidavit has to be submitted by the parent applying for minor child’s passport.
  6. In case the minor applicant is in care of legal guardian, sworn affidavits should be furnished respectively.
  7. You would also need to provide Birth certificate/School certificate towards proof of date of birth and name of parents.

In Case of Adopted Child

In case of an adopted child, application must be submitted by the adopting parents of the Minor Child along with Adoption Deed registered with the Registrar. Also, remember that A court order in respect of guardianship and permitting the child to be taken out of the country is necessary for issuing the passport. For children adopted from Orphanages / Charitable institutions, the order of the competent Court granting custody of the child to the adopting parents is also required to be furnished along with the application.

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Fee Structure for Passport in India

Fee Structure for Passport in India

You might be planning to apply for an Indian Passport. However, you might not be knowing the Indian Passport Fee Structure. Don’t worry, in this post we have mentioned the fee structure of all types of passport which will help you to get the information you need.

Also See :

Note : If you are applying under Tatkal Scheme, An additional Tatkal Fee will be charged apart from the Fees mentioned below for the respective Passport.

1. Fresh Passport/Re-issue of Passport (36 Pages)

You would also come under this category if you need additional booklet due to exhaustion of visa pages (36 pages) of 10 years validity.

Application Fee : Rs.1500

2. Fresh Passport/Re-issue of Passport (60 Pages)

You would also come under this category if you need additional booklet due to exhaustion of visa pages (60 pages) of 10 years validity.

Application Fee : Rs.2000

3. Fresh Passport/Re-issue of Passport for Minors (below 18 years of Age)

This fee is applicable for the Minor Passports of 5 years validity or till the minor attains the age of 18 whichever is earlier (36 pages).

Application Fee : Rs.1000

4. Replacement of Passport (36 pages)

In case of lost, damaged or stolen passport.

Application Fee : Rs.3000

5. Replacement of Passport (60 pages)

In case of lost, damaged or stolen passport.

Application Fee : Rs.3500

6. Police Clearance Certificate (PCC)

Application Fee : Rs.500

7. Replacement of Passport (36 pages)

Applicable for deletion of ECR / Change in personal particulars (10 year validity) i.e., name, address etc.

Application Fee : Rs.1500

Read :: How to Change your Name in Passport ?

8. Replacement of Passport (60 pages)

Applicable for deletion of ECR / Change in personal particulars (10 year validity) i.e., name, address etc.

Application Fee : Rs.2000

9. Replacement of Passport for Minors (36 pages)

Applicable for deletion of ECR/ Change in personal particulars for Minors (below 18 years of Age), of 5 years validity or till the minor attains the age of 18 whichever is earlier.

Application Fee : Rs.1000

Hope you can now select the fee structure for passport applicable for you. If you have any doubts or queries, you may leave your comments below.

Online Passport Renewal

Online Passport Renewal

If you already have a passport and your passport is expired or expiring soon, you will have to apply for a passport reissue/ renewal. The Online Passport Renewal in India is applying for a new passport(Re-Issued Passport) but time taken to issue the Passport may be reduced as you were already issued a passport once.

In order to apply for renewal of passport online, you will have to fill up a new passport application form, take a print out and submit it in the nearest passport office along with the documents required. Generally, new passport will be issued for 10 years.

Also See : 

Documents Required for Renewal of Passport

For renewal of passport the following documents may be required,

  • New passport Application Form.
  • Old Passport (if not able to submit old passport, should state reasons for it).
  • Address proof (If you have changed your Address).
  • Educational qualification certificates photocopy (If needed).
  • Date of Birth proof (If Needed).
  • Notary for tatkal (only for tatkal scheme).
  • An urgency letter for tatkal (only for tatkal scheme).

Police Verification 

Once you submit the application form for renewal of passport online, your application will be sent to the concerned police station for verification. A police constable may visit your house i.e., on the address specified in the application form. Once verification is done your application and the result is positive it is again sent to the passport office along with the verification certificate. You may also undergo LIU(Local Intelligence Unit) verification( If required).

Change of Name

It often happens with the women in India that they require change of name on their new passport after they get married, re-married or divorced. If anybody requires change of name in the new passport they must submit all the documents required for it. Usually, Annexure D(Joint Affidavit) or a marriage certificate is enough for name change of married women.

Also Read :

If you have changed your name without any reason then you must submit an affidavit for it(Annexure E). To change your name in passport select the check box in the online application which says – click here if you have changed your name then also enter your previous name.

Fee and Mode of Payment

Prescribed Fee for online renewal of passport (36 pages) is Rs. 1500/-.
Prescribed Fee for online renewal of passport (60 pages) is Rs. 2000/-.
Additional Fee for online renewal of passport in Tatkal is Rs. 2000/-
Total Passport Fee can be paid either through Demand Draft in the name of passport officer concerned or in Cash.

Delivery of Passport

Passport may be delivered only to the applicant or dispatched by speed post to the address given in the application form.

Indian Passport Enquiry

Indian Passport Enquiry 

If you are willing to apply for a new Indian Passport or your passport is lost/damage/stolen or your passport is about to expire then you need to contact the concerned RPO governed by Ministry of External Affairs, Govt. of India for Indian Passport Enquiry. Enquiries about Indian Passports issued from India or from any other place in the world can be made at Regional Passport Offices (RPO) located at 35 cities in India.

For Online Enquiries

To make simple enquiries like How to apply for Indian Passport? Where to apply? Fees structure of Passport, Tatkal Scheme you can visit the official site of Passport India –> http://passportindia.gov.in/ for online enquiry. You can also know the status of your passport once applied for.

Contact Details of Regional Passport Offices for Enquiries

Ahmedabad RPO

Opp. L.D. Engg. College Hostel, Gulbai Tekra, Ahmedabad-6.
079-26309103/04,26300603,079-26309118
rpo.ahmedabad@mea.gov.in

Amritsar RPO

SCO No110, RajTower Dist Shopping Centre,
Ranjit Avenue,
0183-2502104,0183-2502108.
rpo.amritsar@mea.gov.in

Bangalore RPO

RPO 80 Feet Road, 8th Block, Koramangala, Bangalore.
080-25706100/ 6101/ 6102/ 25781506, 080-25706124
rpo.bangalore@mea.gov.in

Bareilly RPO

BDA Building Nainital Road Izatnagar, Bareilly-243001.
0581-2546041,0581-2543250
rpo.bareilly@mea.gov.in

Bhopal RPO

Gangotri Complex 2774277,
2nd Floor, TT Nagar,
Bhopal-462003.
0755-2774278, 0755-2774276
rpo.bhopal@mea.gov.in

Bhubaneswar RPO

A-17/12, Surya Nagar, Unit VII,Bhubaneswar-751003.
0674-2533831/2393991, 0674-2394005
rpo.bbwr@mea.gov.in

Chandigarh RPO

SCO–8-32,Sector-34-A,
Chandigarh-160022.
0172-2606889, 0172-2601863,
rpo.chandigarh@mea.gov.in

Chennai RPO

26 Haddows Road,
Shastri Bhavan,
Nungambakkam,
Chennai-600034.
044-28203592/593/594
044-28252767
rpo.chennai@mea.gov.in

Cochin RPO

Passport Office Building,
Panampilly Nagar PO.,2312607
Cochin-682036.
0484-2314041,2315152, 0484-2310915
rpo.cochin@mea.gov.in

Dehradun RPO

12 New Road, Aroma Hotel, Dehradun.
0135-2652165,2652162, 0135-2652161
rpo.dehradun@mea.gov.in

New Delhi RPO

Hudco Trikoot-3,
Bhikaji Cama Place,
R.K.Puram,
New Delhi-110066.
011-26166292/011-26165870
rpo.delhi@mea.gov.in

Ghaziabad RPO

Passport Officer,CGO Complex, Hapur Chungi,
Ghaziabad.
95120-2721779, 2721876 95120-2782770 rpo.ghaziabad@mea.gov.in

Guwahati RPO

RPO Rani Bagan,
Basistha Road,
3rd Byelane,
Guwahati-781028.
0361-2260101,2264841, 0361-2260101
rpo.guwahati@mea.gov.in

Hyderabad RPO

D.No 8-2-215 to 219
Kummarguda, Secunderabad-500003
040-27715333/27716149/ 040-27705656
rpo.hyderabad@mea.gov.in

Jaipur RPO

J-14 Industrial Area Jhalana Dungri,
0141-2702515,2710884,2221250 0141-2710219 rpo.jaipur@mea.gov.in

Jalandhar RPO

2nd & 3rd Floor Ambika Tower, Police Line Road, Jalandhar.
0181-2223278,2223274,2452601, 2225991 0181-2236567
rpo.jalandhar@mea.gov.in

Jammu RPO

Actg. PO Aukaf Trust Bldg Gandhi Nagar Jammu-180004.
0191-2433359,2451085,2223278 0191-2435279 rpo.jammu@mea.gov.in

Kolkata RPO

Actg. RPO 4 Brabourne Road,Kolkata – 700001.
033-22254893, 22254084 033-22254762 rpo.kolkata@mea.gov.in

Kozhikode RPO

Bye Pass Road, Ernhipalam PO, Kozhikode-673006.
0495-2768869/2769139 0495-2765470 rpo.kozhikode@mea.gov.in

Lucknow RPO

RPO Nav Chetna Kendra,
10 Ashok Marg 22,
Lucknow-226001
0522-2287125,2287126, 0522-2287129
rpo.lucknow@mea.gov.in

Malappuram RPO

Intercity Arcade,
Down Hill, Post 273703/2739704
Malappuram-676519
Kerala
0483- 2739701/2739702/ 0483-2739705 rpo.malappuram@mea.gov.in

Mumbai RPO

Manish Commercial Centre,
216-A, Dr. Annie Besant Road, Worli, Mumbai.
022-24932699, 24931731,249355, 022-24935275rpo.mumbai@mea.gov.in

Nagpur RPO

CGO Complex, B Block, Saminary Hills, Nagpur(MS) 440006.
0712-2510646 0712-2511740
rpo.nagpur@mea.gov.in

Panaji RPO

Passport Bhavan,
13-A, EDC Complex,
Patto Plaza,
Panaji, Goa-403001.
0832-2437601,2437602, 0832-2437603
rpo.goa@mea.gov.in

Patna RPO

D-Block,Maurya Lok Complex, Patna.
0612-2223267,2227943. 0612-2227972
rpo.patna@mea.gov.in

Pune RPO

MSFC Building, 270 Bhamburda, S.B.MargOpp. Symbiosys College, Pune.
020-25675421-22,25679962/ 25675419, 020-25679961
rpo.pune@mea.gov.in

Raipur RPO

Sector-4, Pt. Deen Dayal Uppadhyay Nagar, Raipur.
0771-2263921/2263922 0771-2263923 rpo.raipur@mea.gov.in

Ranchi RPO

E-59, Sector-II,
HEC colony,
PO Dhurwa,
Distt. RANCHI,
Jharkhand.
0651-2443608, 0651-2442840
rpo.ranchi@mea.gov.in

Shimla RPO

PO Railway Board Building, IInd Floor, Shimla.
0177-2808942, 2658648, 2652395 0177-2658648
rpo.shimla@mea.gov.in

Srinagar RPO

Hotel Lake Breeze,
Boulevard Road, Srinagar.
0194-2452405,2451193, 0194-2451224
rpo.srinagar@mea.gov.in

Surat RPO

APMC Market,
Poona Kumbharia Road, PO Dumbhal, Surat.
0261-2331861-862, 0261-2331863
rpo.surat@mea.gov.in

Thane RPO

Vardhan Building, MIDC, Thane.
022-25837803/ 022-25829434
rpo.thane@mea.gov.in

Trichirappalli RPO

RPO, W.B.Road, Trichirappalli.
0431-07203-04/ 0431-2707515
rpo.trichy@mea.gov.in

Trivandrum RPO

SNSM Building,
Karalkada Junction,
Kaithamukku,
Trivandrum-695024.
0471-2460132 0471-2461132
rpo.trivandrum@mea.gov.in

Visakhapatnam

43-11-20/ABC, Subbalakshmi Nagar,
Visakhapatnam-530016,
Andhra Pradesh.
0891-2745746,2745747 0891-2745748
rpo.vizag@mea.gov.in

How to Check Passport Status ?

How to Check Passport Status ?

After applying for a Passport in India, there are 2 ways to check the status of the Passport. If you have applied for a fresh/new passport or renewed your current passport, you will receive your passport within 6 weeks from the date of application. If you have applied for a Passport under Tatkal scheme, you should be able to receive your Passport within two weeks from the date of application. If you are willling to know status of your passport, you can follow any one of the following options given below.

(1) Checking Passport Status Online

You can check your Indian passport status online by visiting this link –> http://passport.gov.in/. Once you visit this site, you need to Select your Application Type as Passport/PPC/IC and enter the Reference File no. (which is your Application Number) and select your DOB(Date of Birth) mentioned in your passport application. As soon as you enter the required details and click on Track Status button, the status of your passport will be displayed to you.

(2) Check Passport Status through Phone

You also have the option to check your Indian passport status by calling respective passport office or PSK. The phone numbers of the respective Passport Office or PSK is also available on your application form. Do remember to note down the phone numbers before submitting the application form. You can find the telephone numbers of all the Passport Seva Kendra and Regional Passport Offices Online in India. Once you call the respected passport office give your application number for reference to know your current status of the passport.

Also Read :

Best practice is to take a photocopy of your passport application form before you finally submit it. You may need the photocopy if your passport is getting delayed or to know your passport status.

How to Book Appointment for Passport Online ?

If you are want to know how to book appointment for Passport online, you have landed on the right page. In this Article we have described the complete process for online passport booking. In our previous articles we have already discussed about how to apply for a fresh passport online in India and important documents required while applying for passport. Now let us know how to take an online appointment for passport or the process of booking online appointment for Passport. This process can be used while applying for a fresh passport or renewal/re-issue of passport.

In this Article, you will know the process to :

  • Book Appointment for Passport With Online Payment.
  • Book Appointment for Passport With SBI Bank Challan.
  • Cancelling or Rescheduling Appointment for Passport.

How to book Appointment for Passport Online ?

Before we move ahead, we would like to tell you few important things which you must keep in mind before you book an appointment for passport.

(1) Important Points for Passport Appointment Booking

  1. As per the new process Appointment date & time will be automatically allotted by the system depending upon the availability of appointment slots at the desired PSK.
  2. Prior payment of passport service fee has been mandatory for booking appointments at PSKs. So do not forget to check your fee before proceeding with the appointment procedure.
  3. You can easily make the payment using the Online Payment feature introduced through the Passport Seva Online Portal.
  4. An applicant will be able to cancel or reschedule the appointment at the PSK only twice within one year of first appointment date.
  5. Do keep in mind that you will not be allowed to book online appointment for that ARN once two reschedule options are exercised or first appointment was scheduled more than one year ago.

(2) Passport Appointment Booking Process (With Online Payment)

You need to pay applicable passport service fee in advance which has been made mandatory for booking appointments in all Passport Seva Kendras.

Online payment for Passport service fee can be done using one of the following payment modes:

e-Payment Modes:

  • Internet Banking (through SBI and associate bank accounts only i.e. State Bank of Patiala, State Bank of Hyderbad etc.)
  • Debit Card (Visa and MasterCard only)
  • Credit Card (Visa and MasterCard only)

Challan Payment Mode:

Bank Challan (payable at SBI branches in India only)

2(A) Passport Appointment Booking Process (With Internet Banking)

You will have to perform the following steps for payment through the Internet Banking payment mode:

  1. First you need to Register through the Passport Seva Online Portal and create the User Id.(Read : How to Register through the Passport Seva Portal ?)
  2. After that, you need to Login with the registered User Id.
  3. Now Click the Apply for Fresh Passport/Reissue of Passport link below the Services section.
  4. Generate an ARN under the Normal or Tatkaal scheme either by filling the Passport Application form Online or by uploading an eForm.
  5. Schedule an appointment by clicking the Pay and Schedule Appointment link or Schedule Appointment link (if you have already made the payment) on the View Saved/Submitted Applications screen. Do remember that the Pay and Schedule Appointment link will be available only if the applicant has not made any payment for booking appointment. As soon as you click on this link, two options will be displayed on the screen: (a) Online Payment (Internet Banking, Debit Card, Credit Card) (b) Challan Payment (Pay in Cash at SBI Branch). Do keep in mind that the Schedule Appointment link will be available only if applicant has made payment but appointment is not booked.
  6. From the 2 options available, Select Online Payment option and click the Next >> button to move to the next screen.
  7. Select the ‘Appointment Quota’ (Normal/Tatkaal) as per your application.
  8. Select the preferred PSK(Passport Seva Kendra) for appointment booking.
  9. The next available appointment date will be displayed on the screen for the selected PSK. After verifying each and every detail, click the Pay and Book Appointment button to navigate to the Multi Option Payment System (MOPS) of SBI’s website. Do remember that the MOPS screen will be displayed only when appointment is released for the selected PSK under the desired appointment quota.
  10. Now, Select NET BANKING as the mode of payment by selecting SBI or any other SBI associate bank(Like State Bank of Patiala, State Bank of Hyderabad etc.). Login using the Internet Banking User Id and password of your State Bank Account to make Online Payment of passport service fee.
  11. Now, you need to Login through the Internet Banking screen to make Online Payment of passport service fee.
  12. Once you have successfully made the payment, you will be redirected to the Passport Seva Online Portal.
  13. You will now see the Appointment Confirmation screen along with appointment details.
  14. Finally, Click the Print Application Receipt button to print the Appointment Receipt. The application receipt contains the details of the payment made and the Payment Reference Number as a proof of payment. Do keep this receipt safely as this will be required when you visit the PSK.

2(B) Passport Appointment Booking Process (With Debit/Credit Card)

You will have to perform the following steps for making payment Via Debit/Credit Card payment mode:

  1. First you need to follow the 8 steps i.e. Step 1 to Step 8 of above Section 2(A) Internet Banking to navitage to the MOPS website of SBI Bank. Do remember that the MOPS screen will be displayed only when appointment is released for the selected PSK under the desired appointment quota.
  2. Now, you need to Select CARD PAYMENTS as the mode of payment by selecting the desired Debit or Credit Card payment option. You can select from the list of Cards which are accepted to make payment.
  3. After that the Applicant will have to provide necessary card details like Card Number, Name on Card, PIN, CVV, 3-d Secure Code etc.
  4. Once the payment has been made successfully, applicant is redirected to the Passport Seva Online Portal.
  5. Appointment Confirmation screen is displayed along with appointment details.
  6. Finally, Click the Print Application Receipt button to print the Appointment Receipt. The application receipt contains the details of the payment made and the Payment Reference Number as a proof of payment. Do keep this receipt safely as this will be required when you visit the PSK.

2(C) Passport Appointment Booking Process (With SBI Bank Challan)

If you are applying for any of the passport services (Fresh Issuance/Reissue of Passports/IC/PCC) Online through the Passport Seva Online Portal you have an option of making application fee payments at SBI branches through a system generated Challan. You need to take a printout of the system generated Challan and submit it at a nearby SBI branch along with the application fee in cash.

Note : Please note that the Payment will be reflected after at least 2 working days of depositing the application fee in the SBI branch. You can only try booking PSK appointments once the Payment Status is displayed as ‘Success’ in the system.

You will have to perform the following steps for payment through the Challan payment mode:

  1. First you need to follow the 4 Steps i.e., Step 1 to Step 4 of Section 2(A) Internet Banking to navigate to the View Saved/Submitted Applications screen.
  2. Schedule an appointment by clicking the Pay and Schedule Appointment link or Schedule Appointment link (if you have already made the payment) on the View Saved/Submitted Applications screen. Do remember that the Pay and Schedule Appointment link will be available only if the applicant has not made any payment for booking appointment. As soon as you click on this link, two options will be displayed on the screen: (a) Online Payment (Internet Banking, Debit Card, Credit Card) (b) Challan Payment (Pay in Cash at SBI Branch). Do keep in mind that the Schedule Appointment link will be available only if applicant has made payment but appointment is not booked.
  3. Now Select the Challan Payment option and click on Next >> button to move to the Make Payment screen.
  4. After thatm you need to Click the Generate Challan button to generate an SBI Bank Challan.
  5. Do remember to take a printout of this SBI Challan and deposit it along with the fee amount (in cash) at any of the SBI branch in your city during banking hours. After you desposit the amound, SBI official will enter the fee payment details in the system. A Transaction ID (Bank Journal Number) will be generated and noted in both copies of the Challan. One copy of the challan will be kept by the bank and the other copy(duly stamped and signed by bank official) will be returned to the applicant. Your ARN details printed on the Challan will be validated by SBI and the Payment Status will be updated in the Passport Seva system after at least two working days.
  6. This process will update the Passport Seva Online Portal regarding Payment Status of the Challan. Once the Challan has been realised, Applicant will be notified by an e-mail regarding the actualisation of the Challan.
  7. You can also track the status of the Challan using the Track Payment Status screen.
  8. As soon as your Payment Status is confirmed as ‘Success’, you will receive an e-mail (if e-mail ID has been provided while filling application form) to book a PSK appointment. You need to navigate to the View Saved/Submitted Applications screen and click on the Schedule Appointment link to schedule or book an appointment at the desired PSK.
  9. After that you need to Select the ‘Appointment Quota’ (Normal/Tatkaal).
  10. Select the preferred PSK for appointment booking.(Nearest to your Place)
  11. Finally, you need to Click the Book Appointment button. An Appointment Slot (if available) will be booked automatically for the selected PSK(Passport Seva Kendra). Appointment confirmation screen with appointment details will be displayed.

3. How to Cancel/Reschedule Passport Appointment ?

You need to perform the following steps for cancelling or rescheduling an already booked appointment:

  1. First you need to Click the Schedule Appointment link on the View Saved/Submitted Applications screen.
  2. Then click on the Reschedule Appointment/Cancel Appointment button. You will also be able to see a confirmation message displaying the count of reschedule/cancel attempts left.
  3. If you are rescheduling the appointment, do select the preferred PSK(Passport Seva Kendra) and click the Next button.
  4. After checking the available appointment date displayed for the preferred PSK, you need to click on the Book Appointment button. An appointment (if available) will be automatically be booked for the selected PSK and previously booked appointment for the ARN will automatically be cancelled.
  5. Finally, the Appointment Confirmation screen is displayed with the Print Application Receipt button which can be used to print the application receipt.

This is the complete process to book appointment for Passport online. If you have any feedback or queries, you may leave your comments below.

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