‘Husband cannot use Debit Card of Wife’, Court backs SBI

'Husband cannot use Debit Card of Wife', Court backs SBI

Now even a casual requirement of having your wife or husband withdraw money using your SBI debit card could be a costly affair. Recently, a case surfaced where a Bengaluru based woman was on maternity leave when she asked her husband to withdraw some cash using her ATM card and learnt a big lesson.

As per the rules set by bank authorities, your ATM card is deemed as a non-transferable asset that cannot be used by anyone other than the owner of the account. The incident happened dated 14th November 2013 when a resident of Marathahalli named Vandana asked her husband named Rajesh Kumar to withdraw a sum of INR 25,000 from the SBI ATM. Upon swiping the card, the money was debited from the account but Rajesh didn’t receive any money from the ATM. Upon registering a complaint with SBI, the bank turned down the request stating that the account holder wasn’t using the ATM card.

On 21st October 2014, the couple approached Bangalore IVth Additional District Consumer Disputes Redressal Forum alleging that the bank had denied her request to revert the 25,000 which was lost during an ATM transaction. Given the fact that Vandana was unable to move out from the house due to post-partum issues, she had asked her spouse to withdraw the amount.

The ATM failed to release her money due to which Rajesh had to call SBI centre where he was informed that the money would soon be reverted within a term of 24 hours, as it was the fault of the ATM. However, money wasn’t reverted soon which is why he had to approach the Helicopter Division Branch located at HAL to register his complaint.

However, SBI closed the case stating that the customer received his money. A CCTV footage revealed that no cash was dispensed after completion of the transaction. SBI ruled out the complaint stating that the cardholder was not seen anywhere in the acquired footage.

According to SBI, the case was closed because the PIN was shared. The case was being fought for at the court for more than 3 years. While Vandana cited that it was a flaw in the ATM, the bank refused from refunding the money stating that it was complete violation of the rules for use of ATM.

A final verdict by the court stated that the account owner could have given her husband a letter of authorization or self-cheque rather than sharing ATM PIN.

How to change Login Password in SBI Online ?

You must already be having a bank account in SBI. If you need to change Login Password in SBI Online, you can do it by logging into your SBI Internet Banking Account. If you also have an internet banking account in SBI you can use this article for the step by step procedure to Change Login Password in SBI Online.

There might be a few reasons why you want to change or reset your Login Password in SBI Online :

  • You forgot your Login Password.
  • Your Password is very old.
  • Want more secure Password.
  • You think someone tried to access your Online SBI Account.
  • Any other Reason.

How to Change Login Password in SBI Online ?

We will now begin with the online process to change Online SBI Login Password or SBI Internet Banking Login Password.

1) Opening the Online SBI Website and Signing into Internet Banking Account

First of all you need to Open the SBI Online Website –> https://retail.onlinesbi.com/retail/login.htm.

Click on Continue to Login to reach the SBI Online Login Page.

SBI Online Continue to Login

2) Forgot Login Password link to Change Online SBI Login Password

Now you need to click on ‘Forgot Login Password’ link to proceed to change login password in SBI Online.

Forgot Login Password to Change SBI Login Password

3) Selecting ‘Forgot My Login Password link’ & proceeding to Next Step

Now you need to select ‘Forgot My Login Password’ from the drop down and click on Next Step button to proceed to Reset Login Password in SBI Online.

Reset Login Password in SBI Online

4) Fill the Required information to Change Online SBI Internet Banking Password

Now you need to Enter your following Account information :

  • Username : Enter your SBI Internet Banking Username.
  • Account Number : Enter your SBI Bank Account Number.
  • Country : Enter your Country of Residence, all Indians must select India.
  • Registered Mobile Number : Enter your Mobile Number that is registered with your SBI Bank Account.
  • Date of Birth : Enter your Date of Birth.
  • Enter the text as shown in the image.

Click on ‘Submit’ button after entering your information. As soon as you click on Submit button, you will be redirected to another page where you will need to enter the OTP received on your Mobile Number.

Fill Information to Change Login Password in SBI Online

5) Entering OTP and Proceeding to Confirming the Process

Now you need to enter the OTP(One Time Password) received on your registered Mobile Number and click on ‘Confirm’ button.

OTP to reset SBI login password

6) Selecting Appropriate Option to Reset or Change Login Password in SBI Online

You can reset your SBI login password online by using any of three methods.

  • Using ATM Card details.
  • Using Profile Password.
  • Without ATM Card details & using Profile Password.

You are free to use any of the above methods. We will proceed to change SBI Login Password Online by using the 3rd Option i.e. Without ATM card and Profile Password.

So, In order to change SBI Login Password Online without ATM Card and Profile Password, you need to select ‘Without ATM Card and Profile Password’ Option and click on ‘Submit’ button.

Change Login Password in SBI Online without ATM Card and Profile Password

7) Choosing the Option to Reset Login Password at Branch or by Post

When you click on Submit button in the previous step, you will get 2 Options :

  • Reset your Login Password at Branch : If you choose this option, you need to visit your home branch to reset your Internet Banking Login Password.
  • Receive New Login Password by Post : If you choose this option, you will receive your Net Banking Login Password by Post within 15 days.

This is the complete procedure to change Login Password in SBI Online.

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How to Check SBI Account Balance Online ?

You must already be having a bank account in SBI. There are many methods to check Account balance in SBI, one of the quickest way to check it is by Online method through Online SBI. Now you might want to know how to check SBI Account Balance Online ? If you also have an internet banking account in SBI you can use this article for the step by step procedure to check Online SBI Account Balance and also to check SBI Fixed Deposit Account Balance Online.

How to Check SBI Account Balance Online ?

We will now begin with the online process to check account balance in SBI.

1) Opening the Online SBI Website and Signing into Internet Banking Account

First of all you need to Open the SBI Online Website –> https://retail.onlinesbi.com/retail/login.htm.

Click on Continue to Login to reach the SBI Online Login Page.

SBI Online Continue to Login

Please enter your Username and Password and click on Login to Login to your Online SBI Account.

Login to SBI Net Banking with Username and Password

2) (a) Check SBI Account Balance Online

As soon as you login to your Online SBI Account, you need to click on ‘Click here for balance’ under Transaction Accounts to check your Account Balance in SBI.

Check Account Balance in Online SBI

Now, your SBI account balance will be shown to you as illustrated in the picture below.

SBI Online Account Balance

You can also check your last 10 transactions by clicking on ‘Click here for last 10 transactions’.

2) (b) Check SBI Fixed Deposit Account Balance Online

If you have any Fixed Deposit Account linked to your SBI Bank Account, you can also check SBI Fixed Deposit Account Balance Online. You need to click on ‘Click here for balance’ under Deposit Accounts to check your FD Account Balance in SBI(As shown below).

Check SBI Fixed Deposit Balance Online

You can also check your last 10 transactions by clicking on ‘Click here for last 10 transactions’.

Hope you can now easily check your SBI Account Balance and SBI Fixed Deposit Account Balance Online. There are a  few more articles which you may be interested in, do have a look at them below.

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How to Recharge DTH through SBI Online Banking ?

State Bank of India(SBI) is undoubtedly the largest Bank in India with 16333 Branches including 191 foreign offices in 36 Countries. You must already be having a SBI Bank Account and you must have also completed the process of Internet Banking Activation in SBI. Now, you can Top Up or Recharge your DTH through SBI Online. The step by step procedure mentioned in this article will help you to recharge DTH using SBI Online within seconds. Let us now get started with the complete procedure to recharge DTH through SBI Online Banking.

You can select from the list of service providers which is as follows : Airtel TV, Dish TV, Reliance TV, Sun Direct, Tata Sky, Videocon D2H.

How to Recharge DTH in SBI Online ?

Let us now begin with the Step no.1 to TopUp or recharge DTH using SBI Online Banking.

1) Opening the Online SBI Website and Signing into Internet Banking Account

First of all you need to Open the SBI Online Website –> https://retail.onlinesbi.com/retail/login.htm.

Click on Continue to Login to reach the SBI Online Login Page.

SBI Online Continue to Login

Please enter your Username and Password and click on Login to Login to your Online SBI Account.

Login to SBI Net Banking with Username and Password

2) Bill Payments Tab in Online SBI

Now you need to click on the Bill Payments tab in the Top Menu.

Bill Payments Tab in Online SBI

3) ‘TopUp Recharge’ Option in Left Sidebar

Click on TopUp Recharge option to proceed for DTH Top Up or Recharge in SBI Online/Internet Banking.

Top Up Recharge Option in Online SBI

4) DTH Recharge Option under TopUp Recharge

Now click on the DTH Recharge option to proceed for DTH Recharge in SBI Online.

DTH Recharge Option in SBI Online

5) Entering DTH Customer ID/STB Number & Amount for Top Up/Recharge in SBI Online

As soon as you click on the TopUp Recharge option, you will be reaching a page as shown below. Here you will be asked to :

  • Select the Service Provider : Select the Service provider from the list of service providers.
  • Enter STB Number : Enter the STB Number/Customer ID of DTH which you want to Recharge/TopUp.
  • Enter TopUp Amount : Enter the TopUp/Recharge Amount.

Click on ‘Submit’ to submit your recharge request.

DTH Recharge in SBI Online

6) Confirm DTH Recharge Transaction in SBI Online

Now you will be asked to Confirm your transaction. This is to show you all the details which you entered previously. If you have made any mistake, you can ‘Cancel’ your transaction here.

If you are pretty sure about the transaction and finally want to recharge your DTH, then click on ‘Confirm’.

Confirm DTH Recharge in SBI Online 1

As soon as you click on ‘Confirm’, your DTH will be recharged and you will get the Balance or the Service you requested for. You will also receive SMS from SBI and the concerned DTH company about the recharge transaction.

Successful DTH Recharge Request in SBI Online

You would finally be able to see a screen saying that ‘Request processed sucessfully’ with the Reference Number. 

Note : Please keep a Note of this Reference Number to provide to SBI in case there is any issue with the DTH recharge process in SBI Online.

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How to Recharge Mobile through SBI Online Banking ?

State Bank of India(SBI) is undoubtedly the largest Bank in India with 16333 Branches including 191 foreign offices in 36 Countries. You must already be having a bank account in SBI and you must have also completed the SBI Internet Banking activation. Now, you can Top Up or Recharge your Mobile Sim through Online SBI. The step by step procedure mentioned in this article will help you to recharge mobile using SBI Online within seconds. Let us now get started with the complete procedure to recharge mobile through SBI Online Banking.

You can select from the list of service providers which is as follows : Aircel, Airtel, BSNL, Idea, Loop Mobile, MTNL Delhi, MTNL Mumbai, MTS, RCOM-Reliance CDMA, RCOM-Reliance GSM, T24, Tata Docomo CDMA, Tata Docomo GSM, Uninor, Videocon, Virgin CDMA, Virgin GSM, Vodafone.

How to Recharge Mobile in SBI Online ?

Let us now begin with the Step no.1 to TopUp or recharge mobile using SBI Online Banking.

1) Opening the Online SBI Website and Signing into Internet Banking Account

First of all you need to Open the SBI Online Website –> https://retail.onlinesbi.com/retail/login.htm.

Click on Continue to Login to reach the SBI Online Login Page.

SBI Online Continue to Login

Please enter your Username and Password and click on Login to Login to your Online SBI Account.

Login to SBI Net Banking with Username and Password

2) Bill Payments Tab in Online SBI

Now you need to click on the Bill Payments tab in the Top Menu.

Bill Payments Tab in Online SBI

3) ‘TopUp Recharge’ Option in Left Sidebar

Click on TopUp Recharge option to proceed for Mobile Top Up or Recharge in SBI Online/Internet Banking.

Top Up Recharge Option in Online SBI

4) Entering Mobile Number & Amount for Top Up/Recharge in SBI Online

As soon as you click on the TopUp Recharge option, you will be reaching a page as shown below. Here you will be asked to :

  • Select the Service Provider : Select the Service provider from the list of service providers.
  • Enter Mobile Number : Enter your Mobile Number which you want to Recharge/TopUp.
  • Enter TopUp Amount : Enter the TopUp/Recharge Amount.

Click on ‘Submit’ to submit your recharge request.

Mobile Recharge in SBI Online

5) Confirm Mobile Recharge Transaction in SBI Online

Now you will be asked to Confirm your transaction. This is to show you all the details which you entered previously. If you have made any mistake, you can ‘Cancel’ your transaction here.

If you are pretty sure about the transaction and finally want to recharge your Mobile Number, then click on ‘Confirm’.

Confirm Mobile Recharge in SBI Online

As soon as you click on ‘Confirm’, your Mobile Number will be recharged and you will get the Balance or the Service you requested for. You will also receive SMS from SBI and the concerned telecom company about the recharge transaction.

Successful Mobile Recharge Request in SBI Online

You would finally be able to see a screen saying that ‘Request processed sucessfully’ with the Reference Number. 

Note : Please keep a Note of this Reference Number to provide to SBI in case there is any issue with the mobile recharge process in SBI Online.

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How to create Virtual Credit Card in SBI Online ?

It has been some time when SBI launched Virtual Credit Card. SBI virtual card is not actually a Credit Card but it can be used on any Indian Website which accepts Visa Card. An important point to note is that there is are lots of restrictions which making it less useful. However, if you are an existing SBI customer and you don’t have a credit card then you may like to own a State Bank of India Virtual Card. It is highly recommended to use a VCC for all online purchases like shopping, booking tickets etc. With the use of SBI Virtual card we can easily buy any product from various online stores. Today, in this article we will tell you how to generate Virtual Credit Card in SBI Online.

How to create Virtual Credit Card in SBI Online ?

Before we proceed to know the step by step procedure to generate Virtual Credit Card in SBI Online, let us know about the uses of SBI Virtual Card.

Uses of SBI Virtual Credit Card

  • SBI Virtual Card can be used in India, Nepal and Bhutan.
  • This card can be used for online payment only.
  • Do remember that the currency of the Virtual Card will be Rupees.
  • Unused card will be expire within 24-48 hrs after generating the card.
  • SBI virtual Credit card can be used for only one transaction.
  • Unused balance will be transferred to your SBI account after 48 hrs.
  • There is no extra fee to generate/cancel/use the card.
  • There is no limit to generate virtual cards. So we can generate any number of cards.

Steps to create Virtual Credit Card in SBI Online

Step 1 : First of all you need to Login to your Online SBI Internet Banking Account and Click on e-Cards option on right hand side on the Top Menu.

E Cards Option in Online SBI

Step 2 : Enter the Virtual Card limit from Rs. 100 to Rs. 50,000 and put a check on box to accept terms and conditions. Hit “Generate” Button as highlighted in the picture below.

SBI Virtual Card Limit

Step 3 : SBI will now ask you for confirmation. You only need to click “Generate” button.

Generate SBI Virtual Credit Card

As soon as you click “Generate” button SBI Virtual Card will be generated. SBI Virtual Credit Card looks like the image given below. It consists of  Visa Card number of 16 digit, Card Holder’s Name, CVV Number and Expiry.

SBI Virtual Credit Card

Once you generate SBI Virtual Card it is not mandatory to save the details. You can also retrieve your Virtual card details from “Virtual Card Details” tab as shown below.

Check SBI Virtual Card Details

Our Opinion

However, SBI has the largest banking network in India but SBI virtual Credit Card cannot be called the best available product in its category. Here are few questions which may come into your mind : The SBI Virtual Card is valid for only a few hours so why does it need one time password (OTP) ? Another important question, Why is SBI Virtual card available for payments only in India ?

HDFC Offers a better Virtual Card with better services. However, SBI Card is also worth trying specially if you have a Bank account with SBI.

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How to Activate SMS Alerts in SBI Online ?

If you are looking to activate SMS Alerts in SBI Online then you have landed on the right page. In this article, we will help you in activation of SBI SMS Alerts through Internet Banking. By receiving SMS Alerts your can stay updated on your banking transactions on SBI bank account on your registered mobile number with SBI. You have the access to select from a list of services for which your want to receive SMS Alerts in SBI.

How to Activate SMS Alerts in SBI Online ?

This article will help you in activation of SMS Alerts in SBI Online. Before we proceed with the procedure for activating SMS alerts, we would like to tell you about all the services which can be availed for SMS Alerts in SBI.

Services for SMS Alerts in SBI

  • Hold on account balance is set(Includes lien marking also)
  • Hold on account balance is removed
  • Pos-transaction-alert – Debit card swiped at Point of Sales
  • Cheque Stop alert – Cheque issued on account is stopped
  • Cheque dishonor alert – Inward/Outward Clearing Cheque issued on account/ deposited in the account is dishonoured
  • Cheque book issue alert – Whenever Cheque book is issued on account
  • Credit threshold – SMS for all credit transactions above a threshold limit (Min. Amt.Rs.5000)
  • Debit threshold – SMS for all debit transactions above a threshold limit (Min. Amt.Rs.5000)
  • Balance Threshold – SMS whenever balance in the account falls below the predefined balance

Procedure to Activate SMS Alerts in SBI Online

Before we tell you the procedure for SMS Alerts Activation in SBI, we would like to tell you that your Mobile Number should be registered with SBI.

Step 1 : First of all you need to open the SBI Internet Banking Website.

Step 2 : Login to your SBI Net Banking Account by entering your Username and Password.

Step 3 : Select the ‘E-Services’ tab from the Top Menu.

Step 4 : Click on the Second Option i.e., SMS Alerts.

Step 5 : Select the Account for which you want to receive SMS Alerts and click Proceed button.

Step 6 : Select the Services for which you want to receive SMS Alerts from SBI. If there is a threshold limit for an alert, you need to set the above threshold value and Update.

NOTE : One or more Services from the ones mentioned above in this article can be chosen from.

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How to Stop Cheque Payment in SBI Online ?

Stop Cheque Payment facility in SBI enables you to protect from fraud or in case your cheque in Misplaced. Before you proceed for SBI stop cheque payment request you need to ensure that the cheque has not yet been presented for clearing. In case the cheque is presented before stop payment of cheque is requested, in such cases SBI will not be able to stop the payment of your cheque. Do remember that there is certain fees charged by the bank for availing this service.

How to Stop Cheque Payment in SBI Online ?

By following the steps in this article you can easily request a Stop Cheque Payment in SBI Account Online.

Step 1 : Login to your Online SBI Internet Banking Account

First of all you need to login to your Online SBI Account using your Username and Password.

Step 2 : Selecting the E-Services Option

Select the E-Services tab at the top of the screen after which you will get a few options to select from.

E Services in SBI Online

Step 3 : Selecting Stop Cheque Payment Option

Now you need select the Stop Cheque Payment link at the left hand side of the screen.

Stop Cheque Payment in Online SBI

 

 

 

 

 

 

 

 

 

 

Step 4 : Entering to Cheque Details to Stop Payment of Cheque in SBI

You need to follow the following steps to finally stop the clearing of cheque in SBI.

  1. Select the Account under which the cheque is issued.
  2. Enter the Cheque Number in the box which says Start Cheque Number*. 
  3. Select the Cheque type (Normal Cheque/ Multi City Cheque).
  4. Enter the Stop Reason (Issued in Error/ Stolen/ Lost in Post/ Cheque Reissued/ Paid in Cash/ Others).
  5. Put a tick mark on the box before I accept the following terms and conditions.
  6. Finally click on Submit to stop your cheque.

Enter Cheque details to Stop Cheque Payment in SBI

Note : The functionality of stop cheque payment and revoke stop cheque request through Internet Banking will be available only from 8:00 Hrs (IST) to 20:00 Hrs (IST). If you do not have access to Internet Banking, you can contact your Home Branch to stop cheque in SBI.

This is the Complete Procedure to Stop Cheque Payment in SBI Online. If you have any doubts or queries, you may leave your comments below.

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How to close Bank Account in SBI ?

Though SBI is the finest Bank in India but there might be several issues due to which you might want to close your SBI bank account. The reason might be improper behaviour of the staff, or you have many accounts and you dont want to keep your SBI Account, or your account is dormant or inactive from a long time.

Before thinking about closing your account, we would like to tell you that SBI has largest number of branches and ATMs across India. So, if you are thinking to close your account due to improper behaviour by any employee(s) of that particular branch then you could even think of transferring your SBI bank Account. If your account is dormant or inactive from a long time then you could consider reactivating dormant SBI Account to give it another chance.

However, if you are still not satisfied and anyhow you want to close your SBI Bank Account, then you can check the procedure for closing bank account in SBI.

How to Close Bank Account in SBI ?

In order to close SBI Bank Account, you need to follow the 3 steps given below. Let us now begin with the step by step procedure for closing Bank Account in SBI.

1) SBI Account Closure Form

First of all you need to collect Savings/Current SBI Bank Account Closure Form from an SBI Branch. Once you have the Account Closure Form, you need to fill it up completely.

Usually the Account Closure Form in SBI will ask you for the following information :

  • Name of Account Holder.
  • Account Number.
  • Mobile Number.
  • You have the option to receive your balance amount by (1) Cash (2) Cheque/Draft (3) Balance transfer to any other Bank account (4).
  • Signature of Authorized Signatory of the respective Savings/Current Account.

2) Returning your SBI Debit Card, SBI Cheque Book & SBI Passbook

Once you have the duly filled SBI Account Closure Form, you need to make sure that you gather all what you got from your Branch like your Debit Card, SBI Cheque Book & Passbook.

You need to surrender all of these at the SBI Branch while closing your Savings/Current Bank Account.

3) Submitting ID & Address Proof Documents

To make sure that you are the same account holder, you need to provide the photostat copies of the SBI Address Proof and ID Proof Documents associated with your Account.

Once you have followed these 3 steps to close SBI Bank Account, your request will be processed and your Bank Account with SBI will be closed. You will receive your Balance as mentioned in your Account Closure Form i.e., through Cash, Cheque/Draft or Transfer to any Other Bank Account.

How to Re-Activate Dormant Account in SBI ?

The reason why you have landed on this page may be because you are not using your SBI Bank Account from a long time. Usually the Bank Accounts which are not is use or in which no transactions are performed are made inactive after 12 months and made dormant after 24 months. This is not the end! You can activate your dormant account in SBI by following the procedure mentioned in this article.

How to Re-Activate Dormant Account in SBI ?

Before we proceed to know the procedure to re-activate your dormant account in SBI, you need to know when is an account considered to be dormant.

When is an Account Considered Inactive or Dormant in SBI ?

If you have a current/savings bank account in SBI and have not done any transactions through it for over 12 months, then it will be considered as an inactive account. And if you don’t do any transactions from an SBI bank account for 24 months, then it will be considered as dormant. According to Reserve Bank of India (RBI) guidelines, an account becomes dormant if a customer does not perform any transactions such as withdrawal of cash at a branch or automated teller machine (ATM), payment by cheque, transfer of money through Internet banking, phone banking or ATMs.

You must note that even after your account turns inactive or dormant, interest, if any, will be credited to your savings account regularly. Now RBI had also asked banks not to levy penal charges for non-maintenance of minimum balances in any inoperative(inactive/dormant) account.

Procedure to Re-Activate Dormant Bank Account in SBI

For the activation of dormant account in SBI, you may have to submit a written request along with identity and address proof. Your signature may also be verified to activate the account.

We have given application for 2 different cases :

(1) Application for Re-Activation of Dormant Account in SBI

(2) Application for Re-Activation of Dormant Account with Branch Transfer in SBI

Let’s now begin with the first case.

Application for Re-Activation of Dormant Account in SBI

To,

The Branch Manager,

State Bank of India,

(Name of the Branch),

(Name of the City).

Subject : For re-activation of my Savings/Current Bank A/C No. (Your Account Number)

Sir,

I have a Savings/Current Bank Account in your Branch with A/C No. (Your Account Number) which is dormant because I have not made any transactions in this account from a long time. Please re-activate my account again as I want to use it again.

I have attached my PAN Card and (Name of  SBI Address Proof Document) as Proof of Identity and new Proof of Address respectively. Kindly process my request as soon as possible.

Regards,

(Your Name)

SB/CB A/C No. (Your Account Number)

(Put your Signature Here)

Application for Re-Activation of Dormant Account with Branch Transfer in SBI

To,

The Branch Manager,

State Bank of India,

(Name of the Branch),

(Name of the City).

Subject : For re-activation of my Savings/Current Bank A/C No. (Your Account Number)

Sir,

I have a Savings/Current Bank Account in your Branch with A/C No. (Your Account Number) which is dormant because I have not made any transactions in this account from a long time. Please re-activate my account again as I want to use it again.

Also, I have relocated to a new Address in (Name of the City). So, once the Account is Active I want to transfer it to (Name of the Branch in which you want to Transfer your Account) Branch in (City). I have attached my PAN Card and (Name of SBI Address Proof Document) as Proof of Identity and new Proof of Address respectively. Kindly process my request as soon as possible.

Regards,

(Your Name)

SB/CB A/C No. (Your Account Number)

(Put your Signature Here)

This is the procedure to re-activate your SBI Dormant Account. Hope this article will help you for the needful.

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